René Mäß has over a decade of experience in customer service management, having most recently served as the DE Head of Customer Care PC at Rentokil Initial since 2025. Prior to this role, René spent several years at Amazon, progressing through various positions including Group Manager of Customer Service Operations. René's background also includes serving in the Bundeswehr and obtaining a Fachabitur from Bundeswehrfachschule. Known for expertise in customer relationship management and process optimization, René is dedicated to delivering exceptional service through effective communication and strong team collaboration.
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