Sarah Uddin

Sarah Uddin is a Customer Experience Director at Rentokil Initial, where they drive loyalty and growth through exceptional customer experience strategies across European markets. Previously, they held various leadership roles at Apogee Corporation, significantly improving customer retention and satisfaction rates during their tenure. Sarah's expertise includes leveraging data-driven processes and cross-functional collaboration to enhance operational efficiency and customer journeys. They also led customer service initiatives at mhs homes, achieving notable service improvements and satisfaction metrics. Sarah holds qualifications in Business Studies and Business Administration from MidKent College and Chatham Grammar School for Girls.