Ed Higgs

Ed Higgs is a seasoned IT professional with extensive experience in service delivery and management across various roles and companies. Currently serving as Group Director of IT Digital Products and AI at Rentokil Initial since April 2012, Ed has held several leadership positions including Group Director of IT Shared Services and Global Head of Hosting. Prior to Rentokil Initial, Ed worked at City Link as Global Data Centre Operations and Development Manager and at Manpower Inc. as EMEA Service Delivery Manager, gaining expertise in managing teams, service level agreements, and ITIL frameworks. Ed's career began at Elan Computing Ltd, where responsibilities included overseeing IT service delivery and infrastructure projects. Ed holds a BSc Hons in Computation and French from The University of Manchester.