Laney Cronin, MHA

Customer Success Manager at Reonomy

Laney Cronin has a diverse work experience in various industries. Laney is currently working at Altus Group as a Senior Account Executive, responsible for delivering intelligence and advisory services to the company's global client base in commercial real estate. Prior to this role, Laney worked as a Customer Success Manager at Altus Group, where they helped commercial real estate investors and stakeholders manage risks and improve performance returns.

Before joining Altus Group, Laney served as a Customer Success Manager at XSELL Technologies, a company focused on replicating and amplifying the behaviors of the top sales agents to transform customer interactions. In this role, they identified the key behaviors that drove disproportionate results for the top performers.

Laney's previous experience includes working as a Customer Success Analyst at Rally Health, a digital health platform that engages consumers and helps them manage their health and well-being. Laney collaborated with health plans, providers, and employers to deliver web and mobile solutions to individuals.

Early in their career, Laney was employed at Advocate Children's Hospital as a Child Life Specialist. In this role, they provided age-appropriate support, preparation, and coping strategies to children and families in hospitals and other healthcare settings. Laney also served as a Child Life Intern and Volunteer during their time at the hospital.

Laney Cronin, MHA, began their education journey in 2008 when they enrolled at the University of Iowa. From 2008 to 2012, they pursued a Bachelor of Science degree in Child Life. After completing their undergraduate studies, they took a break from their academic pursuits and later returned to school in 2016. Laney attended the University of St. Francis from 2016 to 2018, where they obtained their Master's Degree (MHA) in Healthcare Administration. Laney's educational background is focused on both the field of Child Life and Healthcare Administration.

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Timeline

  • Customer Success Manager

    February, 2022 - present

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