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Vincent Gauthier

Technical Support Engineer at Replicant

Vincent Gauthier is an experienced Technical Support Engineer currently working at Replicant since December 2022, where responsibilities include handling support development tickets for over 20 Thinking machines utilizing Node. Prior to this role, Gauthier served as a Full-stack Developer at Norco Bikes, focusing on building and maintaining applications with React, JavaScript, SQL, and PHP, including implementing authenticated API routes and leveraging the Shopify API for eCommerce enhancement. Previously, Gauthier held similar technical support engineer positions at Hushmail and Operto, dealing with cloud functions, troubleshooting software and hardware issues, and assisting QA and development teams. Earlier experience includes a role as a Junior Developer at Tactico Inc., where Gauthier developed a sports application, and a Project Officer position at Trans Canada Trail, managing a comprehensive database for trail projects. Gauthier holds a degree in Social Sciences from Dawson College and studied at Concordia University from 2012 to 2015.

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Replicant

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With the world’s first Thinking Machine™, Replicant provides always-on support to resolve customer issues quickly and naturally over the phone using Voice AI.


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51-200

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