Balkrishna Jha

Balkrishna Jha is an experienced Customer Success Manager with a strong background in client relations and business development. Currently serving at Replicon since August 2020, Balkrishna previously held similar roles at Synup and RateGain, where leadership of the customer success team for the Latam region was notably highlighted. Prior professional experience includes positions as a Product Consultant at Cvent, Lead Consultant at American Express, and Process Associate at Barclays, all emphasizing customer care and support. Balkrishna began the career as a Business Development Manager at First Choice, focusing on client interactions and business partnerships. Academic credentials include a Bachelor of Business Administration from Sikkim Manipal University.