Anastasiia Belinska currently serves as a Support Shift Lead at Reply, where responsibilities include managing the performance of customer support agents. Prior to this role, Anastasiia worked as a Customer Support Agent at UPSTARS for a short duration and held the position of Junior Customer Care Manager at Folderly from March 2021 to September 2022. Anastasiia has a background in customer success management and holds a Bachelor's degree in International Relations and Affairs from National Aviation University, completed in June 2022.
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