Alanna R.

Alanna R. has a wide range of work experience in various industries. Alanna currently works as an E-Commerce Operations Specialist at Repurpose, Inc. since 2022. Prior to that, they worked as an Operations Analyst at Pattern from February 2022 to May 2022, where they operated and optimized high volume recruiting, staffing, retention, and payroll. Alanna also launched a new market and managed an enterprise account with high workforce retention and customer satisfaction ratings. Alanna automated internal systems for increased efficiency.

From 2018 to 2022, Alanna worked at HealthFit Physical Therapy & Chiropractic. Alanna initially started as an Administrative Assistant and later earned a promotion to Operations Manager. In their roles, Alanna managed a diverse team, utilized Google spreadsheets to track KPI metrics, and practiced cross-functional collaboration to achieve company goals. Alanna launched the Marketing Team, resulting in growth in lead generation and client retention. Alanna also developed strategic lead acquisition plans and increased sales using CRM databases.

Before that, Alanna gained experience in the food service industry. Alanna worked as a Head Server at Poke To Me from December 2017 to May 2018, where they onboarded and trained new employees and audited sales performance. Alanna also worked as a Shift Lead at 805 Boba from February 2016 to March 2017, where they delegated tasks, onboarded new employees, and generated sales through marketing content on social media. Additionally, Alanna held the position of Shift Lead at OTaco from April 2015 to April 2016, where they led team members, generated sales, and reported sales metrics.

Alanna's early work experience includes roles at the University of California, Santa Barbara. Alanna worked as an Annual Fund Student Caller from May 2014 to April 2015, performing cold-calling to procure monetary donations. Alanna also worked as a Front Desk Attendant from October 2013 to November 2014, managing schedules and serving as a liaison between executives and students.

Overall, Alanna has demonstrated their expertise in operations management, marketing, customer service, and organizational skills throughout their career.

From 2013 to 2017, Alanna R. attended UC Santa Barbara, where they obtained a Bachelor of Arts degree in Communication.