Reputation
James Moore is an accomplished professional with extensive experience in strategic operations and consulting solutions. Currently serving as VP of Strategic Operations at Reputation since April 2022, James previously held key positions at PwC, including Director of Consulting Solutions and Risk Assurance Senior Manager. James's career also includes roles at DreamWorks Animation and Warner Bros. Entertainment Group, contributing expertise in financial compliance, project management, and process improvement. James holds a Master of Accounting degree from USC Marshall School of Business and a Bachelor of Arts in Business Economics and Law & Society from UC Santa Barbara. Specialties include financial management, project management, information system management, and enterprise effectiveness.
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Reputation
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Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Their platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. They refer to this process as Reputation Experience Management.