Joseph I.

Joseph I. is a seasoned professional with extensive experience in customer success and strategic account management. Since January 2017, Joseph has served as a Senior Customer Success Manager at Reputation, where responsibilities include overseeing a large enterprise portfolio to ensure customer satisfaction, retention, and growth, along with cross-functional collaboration to enhance customer adoption and implementation of features. Joseph previously held the position of Customer Success- Automotive, providing guidance on online reputation management while working closely with engineering and product teams. Prior experience includes serving as a Campaign Relations Specialist at ElectionMall Technologies, Inc., where Joseph managed client relationships and implemented technology solutions for political campaigns, as well as a role in the United States Marine Corps, focused on infantry operations and administrative support. Joseph holds a Bachelor of Science degree from Arizona State University, earned in 2013.