Reputation
Krishna Patibanda is an experienced engineering professional currently serving as the Director of Engineering at Reputation since February 2018, following a role as Senior Engineering Manager. Prior experience includes positions as Senior Software Developer/Lead and Software Developer at SIM Partners from September 2012 to February 2018. Krishna also worked at the Illinois Institute of Technology from 2010 to 2012 as a Supervisor for IIT Technical Services, overseeing system maintenance and assisting in postgraduate classroom sessions. Earlier experience includes a Developer Internship at WorldTech Medical Transcription Services in 2009, focused on developing and maintaining software for transcription management. Krishna Patibanda holds a Master of Science in Computer Science from the Illinois Institute of Technology and a Bachelor's degree in Electronics and Computer Engineering from Koneru Lakshmaiah College of Engineering.
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Reputation
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Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Their platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. They refer to this process as Reputation Experience Management.