Michael Means has extensive experience in customer success and operations, currently serving as a Customer Success Manager (Strategic) at Reputation.com since August 2019. Prior to this role, Michael worked as an Enterprise Consultant at Web.com from October 2013 to March 2019, and as a Customer Service & Collections Representative at Safety Services Company from 2011 to 2013, where responsibilities included resolving client discrepancies and managing account adjustments. Michael's career began at Sega, where from 2001 to 2010, significant contributions were made as an Operations Supervisor and Corporate Trainer, overseeing the management and training of over 75 crew members across various high-volume entertainment venues while also handling inventory management. Michael holds an educational background from Foothill College from 1996 to 1998.
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