Reputation
Steven Walker is a seasoned professional in product marketing management, currently serving as a Senior Product Marketing Manager at Reputation since August 2025. Prior to this role, Steven held a similar position at CDK Global where responsibilities included strategy leadership for Digital Retail and the Modern Retail experience. Steven's background includes significant experience in customer success and business process consulting at DealerSocket and Grifols, as well as sales roles at Prosper Marketplace and Alterra Pest Control. Steven holds a Bachelor of Science degree in Exercise Science from Brigham Young University and completed professional education through the Product Marketing Alliance in 2022.
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Reputation
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Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Their platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. They refer to this process as Reputation Experience Management.