Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Their platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. They refer to this process as Reputation Experience Management.


Internet

Reputation

The Scottsdale office focuses on sales, customer success, and support functions across various industries including healthcare.

Scottsdale

Reputation's headquarters in Redwood City, CA, United States

This department focuses on developing, maintaining, and enhancing software applications and systems.

Software Engineering

This department focuses on enhancing customer satisfaction and ensuring the success of clients through effective support and relationship management.

Customer Success

This department focuses on managing customer relationships and driving revenue through various sales strategies across market segments.

Sales Department

The Engineering team at Reputation is responsible for developing and maintaining the technological backbone of the Reputation Experience Management platform. This includes designing scalable software solutions, ensuring system reliability through rigorous quality assurance and performance testing, and leveraging data science for actionable customer insights. The team collaborates across roles such as software engineering, data science, DevOps, and technical support to enhance and optimize customer feedback processing, ultimately driving improved customer experiences for clients.

Engineering

This department focuses on overseeing the development and marketing of products to ensure they meet customer needs and business objectives.

Product Management

This department focuses on optimizing and managing business listings to ensure their effectiveness and visibility.

People (40)

Jobs (0)

Other teams

Customer Success

Sales Department

Engineering

Product Management

Business Listings Management