ResDiary is a flat-fee, online reservation system, designed to help hospitality operators run a smooth service. Thousands of restaurants, bars, clubs, and hotels across the world use ResDiary to manage their bookings; from taking online reservations to managing tables, selling tickets, and processing online payments. 

The software delivers market-leading yield and table management technology, while helping build customer databases and profiles to develop relationships and loyalty. 

ResDiary is a trusted supplier to some of the world’s top restaurants including The Hand and Flowers, The Houses of Parliament, and Martin Wishart. The company also provides solutions for thousands of independent venues and groups like Giggling Squid, TGI Fridays, and Turtle Bay. 

ResDiary supplies enterprise solutions to  Qantas in Australia, as well as to the Accor Hotels Group globally. Headquartered in the UK, ResDiary has team members and licensees in the UK, Ireland, New Zealand, Australia, US, Italy, France, Canada, Denmark, Sweden, Norway, Singapore, Indonesia, The Philippines, and South Africa.


Hotels & Hospitality

Restaurants

ResDiary

ResDiary's headquarters in Glasgow, United Kingdom

Laura Ewan

Kathryn Breeze

Harry Fox

Francesca Pagano

Samantha T.

Nathaniel Pascual

Michael Teasdale

Irena Kociánová

Rui Martins

Hayley Robertson

This department focuses on driving revenue through customer engagement and sales strategies.

Sales Department

The Customer Success and Support team at ResDiary ensures clients maximize the value from their reservation system by offering expert training, ongoing support, and personalized guidance. They assist with technical issues, optimize usage for increased efficiency, and work closely with customers to foster strong, lasting relationships. This dedicated team is pivotal in helping hospitality operators enhance their operations and maintain high levels of customer satisfaction across various global markets.

Customer Success And Support

The Engineering and Product Development team at ResDiary is responsible for designing, developing, and maintaining the company's online reservation system. This includes the creation of new features, enhancement of existing functionalities, and ensuring system reliability and scalability. The team works on both backend and frontend development, test automation, data engineering, and infrastructure management, while also focusing on product strategy and roadmap planning to deliver innovative solutions for the hospitality industry.

Engineering and Product Development

This department focuses on the design, coding, and maintenance of software applications.

Software Development

This department focuses on providing expert guidance and support in the hospitality industry to enhance service delivery and customer experience.

Hospitality Services

This department oversees the licensing agreements and compliance for various territories.

ResDiary

Org chart

Teams

Sales Department

Customer Success And Support

Engineering and Product Development

Software Development

Hospitality Services

Licensing Management

Offices

ResDiary

Org chart

Teams

Sales Department

Customer Success And Support

Engineering and Product Development

Software Development

Hospitality Services

Licensing Management

Offices

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