Jp Valery is a seasoned professional in customer success and growth operations, currently serving as a Customer Success Engineer at Resend since February 2025. Prior to this role, Jp was the Success Team Manager for Mid-Market at Customer.io, where leadership of a global customer success team resulted in 100% retention and significant account growth. With experience spanning various industries, including technology and gaming, Jp has successfully led initiatives that optimized customer interaction processes, drove revenue growth, and implemented automation strategies to enhance operational efficiency. Jp's background includes key positions at organizations such as Local Logic, LANDR Audio Inc., and Gameloft, complemented by a Master's degree in Marketing from KEDGE Business School.
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