Gabriel Ramon

Gabriel Ramon is a seasoned professional with extensive experience in technical support and customer success within the media and financial services sectors. Currently serving as Sr. Manager of Technical Support at Resi Media, LLC since October 2019, Gabriel is responsible for developing and motivating managers across various business lines while overseeing performance management and career growth initiatives. Previously, as Director of Customer Success, Gabriel established a customer outreach framework that significantly increased revenue and improved customer satisfaction. Earlier roles include customer success positions focused on media streaming solutions, web development at Crossroads Church, and a Senior Mortgage Loan Processor at First National Bank of Omaha, managing a diverse loan portfolio. Additionally, as Branch Manager at U.S. Bank, Gabriel managed operations, employee training, and customer retention strategies across multiple locations.