Emma Jones

Residence Billing is a multi-family 3rd party utility billing company. We offer a premium customer service and customizable utility billing options proven to increase property's Net Operating Income (NOI) and save companies a lot of time allowing your property managers to focus on critical activities like filling vacancies. One last thing, we take care of all residence billing questions along with delivering exceptional service for tenants. We take a personalized approach to our customer care. Whether you have a small property or an enterprise portfolio of properties, our account team will guarantee your satisfaction. Every client has a dedicated account manager no matter their property size. The account manager will recommend the best billing methodology for your given property type and location. We offer versatile billing methods to save you time while maximizing your utility recovery. We manage all your utility and ancillary fees and then issue those bills directly to your tenant for collection at no cost to property owners or to property management companies. One last note...We do all these things because we know there is a great need for unique services like answering a phone when it rings. We return phone calls if we somehow cannot pick up the phone when you call. We even return emails either the same day or by noon the next day if you happen to send one to us late in the afternoon or evening. Additionally, we like to hire highly qualified stay at home family caregivers and military veterans. You will discover very quickly that our account team members care about what you care about. When your residents call us, we will take care of them. If they do not understand their bill, we will explain it to them. Our tagline is as follows: We say what we do, and we do what we say. In other words, we keep our commitments.