Fredricka Brown, M.Ed. has a strong background in customer service roles, ranging from Customer Care Representative to Customer Support Manager. With experience in various companies such as Safety-Kleen, AmerisourceBergen, and Neiman Marcus Group, Fredricka Brown, M.Ed. has demonstrated skills in resolving customer problems, assisting with orders, and managing a team of customer service agents. Fredricka Brown, M.Ed. holds a Master of Education in Educational/Instructional Design and Technology from West Texas A&M University and a Bachelor's Degree in Sociology from the University of North Texas at Dallas.
June, 2023 - present
February, 2021
August, 2020
October, 2019
May, 2019