Kate Brown is a seasoned workforce management professional, currently serving as a Workforce Manager at Resident since October 2021. Prior to this role, Kate worked at Equifax as a Senior Workforce Management Analyst from September 2018 to October 2021, and spent nearly a decade at TruGreen in various capacities, focusing on workforce management and quality assurance. Kate's expertise includes real-time scheduling, project planning, and quality assurance process development, contributing significantly to client support and sales retention. Kate holds a Bachelor of Arts in Communication and Media Studies from The University of Akron, earned in 2012.
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