Trae Everetts

Trae Everetts is a seasoned professional with extensive experience in workforce management and technology analysis. Currently serving as a Senior Workforce & Technology Analyst and Real Time Analyst at Resident since January 2022, Trae previously worked at XPO Logistics, Inc. as a Pricing Specialist, specializing in rate construction and customer service for shipments. Prior experience includes a role as a Workforce Management Analyst at Safelite Solutions, overseeing forecasting and capacity planning for multiple contact centers, and serving as a Customer Service Representative II+ in claims processing. Trae started in sales as a Sales Consultant at Proactiv Skin Solution. Additionally, Trae holds a Digital Design & Graphics Certificate from Columbus State Community College, obtained between 2016 and 2018.