Ana Maria Olteanu

Ana Maria Olteanu is a skilled technical support professional with extensive experience in customer service and technical assistance. Currently serving as an L2 Technical Support Analyst at Resideo since April 2022, Ana previously worked at Wipro Technologies as a Service Desk Analyst and Oracle as a Hospitality Technical Support Analyst. Proficient in handling high volumes of support calls for Point of Sales systems, Ana excels in troubleshooting, case management, and remote support. Prior experience includes customer relations and complaint resolution at Conectys as a Public Relations Communications Specialist. Ana holds a Master's degree in Legal Sciences from the Facultatea de Economie si Administrarea Afacerilor.