Alex Cutts

Alex Cutts is a seasoned professional with extensive experience in claims and incident management, currently serving as a Senior Claims & Incident Management Specialist at Resilience since April 2023. Prior roles include Cyber Project Manager at Grant Thornton UK LLP, Loss Adjuster at Crawford & Company, and Complaints Escalation Executive at South Western Railway. Alex spent nearly a decade at Ageas UK in various leadership roles, including Commercial Claims Team Leader and Household Claims Team Leader, where responsibilities encompassed coaching, quality monitoring, and training design. The early career includes roles in customer service and order management, complemented by a Certificate in Insurance from the Chartered Institute of Insurance in 2011.