Niki Olmstead

Niki Olmstead is a seasoned professional with extensive experience in sales and customer experience operations. Currently serving as the Manager of Sales and Customer Experience Operations at ResMed since March 2023, Niki previously held roles at MatrixCare as a Customer Experience Business Analyst and at ResMed in various capacities, including Senior Program Analyst, CRM Success Specialist, and Associate Customer Success Specialist. Niki's foundational experience includes serving as Office Manager and Administrative Assistant at Seaway Distributors Ltd, where skills in client service, project management, and report analysis were developed. Niki holds a Bachelor of Arts in Psychology from Saint Mary's University, earned from 2004 to 2009.