Jim Welsh is a seasoned life insurance and financial services professional with extensive experience in claims reporting, insights, and operations. Currently serving as the Chapter Lead for Commercial Performance & Optimisation at Resolution Life, they focus on enhancing customer, operational, and financial outcomes through data analytics. Jim has previously held key roles, including Senior Reporting and Insights Manager at AMP and Analytics and Reporting Manager at Reinsurance Group of America, and has a strong commitment to professionalism within the industry as a former Chair of the Australasian Life Underwriting and Claims Association. They hold a B.A. (Hons) in German from the University of Wales, Swansea, and an M.Com in Commerce/Accounting from UNSW.
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