Julia Ponder

Julia Ponder has extensive experience as a Technical Writer, having worked with multiple companies including Resolutions (Int), Zudello, Co-Mart Software, and RedEye from 2023 to 2024, where responsibilities included creating policies, training manuals, and documentation processes. Julia previously held roles at Go1 as a Content Operations Associate and Content Support Specialist, where skills in teaching and problem solving were effectively utilized. Additionally, Julia has a background in helpdesk support at PBT | Progressive Business Technologies and teaching positions at TAFE Queensland. Educational qualifications include a Bachelor of Education in Adult and Continuing Education and Teaching from Deakin University, the CELTA certification from The University of Queensland, and further education at Startmate.