Resolver
Brietta O'Leary is a seasoned professional in customer learning and enablement, currently serving as Manager at Resolver, a Kroll Business, since July 2021, with a strong background in instructional design and training across various roles. Prior experience includes working as Senior Implementations and Training Specialist at BiblioCommons, where Brietta managed implementation processes, improved efficiency, and developed training content. Additional roles span positions at Top Hat, Concordia University, and McNally Robinson Booksellers, covering areas from onboarding and research assistance to event facilitation. Brietta holds a Certificate in Learning Experience Design from the Ontario Institute for Studies in Education and a Master of Arts in Communication from Concordia University.