Stephen Villas currently serves as a Human Intelligence Analyst at Resolver, a Kroll Business, focusing on brand protection by moderating online content and assessing potential reputational harm for clients. Prior experience includes roles as a Client Service Operator at hammerjack, a Client Support Specialist at Visa, and a Customer Solutions Specialist at PayPal, where Stephen provided customer support across various communication channels. Previous positions also include a Sr. Associate role at Capital One, specializing in fraud and dispute cases, and a Travel Qualification Specialist at PSG Global Solutions, analyzing candidate resumes and processing background checks. Stephen’s career began in customer care with Conduent, supporting employees of Ford Motor Company with their benefits. Stephen holds a Bachelor of Science degree in Psychology from Western Mindanao State University.
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