Teresa Richardson currently serves as the Banking Operations Assistant Manager at Resource Bank in Louisiana, where responsibilities include leading a team of nine Operation and Systems Specialists and managing fraud processes related to debit card, ACH, and check fraud. Previously, Teresa held various senior roles at Bank of America, including Senior Resource Manager in Global Technology & Operations and Senior Change Manager, overseeing multiple project teams and change initiatives across different domains. Teresa's expertise encompasses project management, fraud operations, and operational risk management, supported by a comprehensive educational background from the University of Southwest Louisiana.
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