Catherine Zeng

Catherine Zeng has a diverse work experience spanning various industries. Catherine worked as a Business Analyst at Resource Data, where they collaborated closely with clients to analyze and document business requirements and processes. At Salesforce, Catherine served as an Associate Success Guide, engaging with customers to provide product knowledge and recommendations to improve adoption and business value. Catherine conducted product assessments and analyzed attrition risk to enhance customer satisfaction. Catherine also worked as a Business Analyst at AKS Engineering & Forestry, handling accounts payable and receivable, inputting financial data, and tracking company assets and project information. As a Project Management Intern at Genentech, they managed project portfolios, developed interactive dashboards, and updated process efficiency tools. Catherine served as a Teaching Assistant at Oregon State University, providing feedback and grading assignments. Additionally, they interned at Daimler Trucks North America, where they organized finances, created deviation dashboard views, and contributed to quality control processes. Catherine also gained experience as a Receptionist at Opti Staffing Group and Powin, where they communicated with clients, managed office tasks, and provided excellent customer service.

Catherine Zeng completed their Bachelor of Science degree in Business Information Systems and Business Management from Oregon State University. Catherine attended Oregon State University from 2016 to 2020. In addition, they obtained the Salesforce Certified Advanced Administrator (SCAA) certification in November 2021 and the Salesforce Certified Administrator (SCA) certification in October 2021.