Jess Griffin

Jess Griffin is an experienced Program Manager and Process Improvement Lead at Resource Innovations, with a strong background in driving efficiency and optimization across various roles. Since November 2019, Jess has successfully communicated improvement initiatives, decreased payment turnaround time by over 36%, and led teams to surpass business efficiency goals. Prior tenure includes significant achievements as a Senior Business Process Coordinator, where Jess enhanced internal processes and managed substantial invoice processing. Earlier roles at UHEAA and as an Event Host further showcase Jess's ability in team leadership and event management. Academic credentials include a Master of Music from California State University, Northridge, and multiple degrees in Music Performance from Northern Arizona University.