Sumit Paul has extensive experience in process management and customer support, currently serving as an Assistant Manager at ReSource Pro since November 2022. Prior to this role, Sumit worked at Tata Consultancy Services for 14 years, holding positions including Business Process Lead and Business Analyst, with responsibilities that involved ensuring accurate billing and serving as a Single Point of Contact for the billing team. Additionally, Sumit gained customer service experience as a Customer Care Executive at Firstsource Solutions Limited, focusing on support for Vodafone India customers. Sumit holds a Bachelor's degree in Mathematics from The University of Burdwan and a Bachelor of Science (B.Sc.) in Mathematics from Bishnupur High School.
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