Jordan Koller

Jordan Koller is an experienced IT professional specializing in system engineering and technical support within the gaming industry. Currently serving as a Systems Engineer - Distributed Development at Respawn Entertainment since October 2021, Jordan provides Level 2-3 on-site and remote support, acts as the IT point of contact for internal teams, and manages JIRA/Confluence tasks. Previous roles include Lead Technical Support Engineer at Iron Galaxy Studios, where Jordan supervised a team and handled licensing inquiries, and System/Network Technician at NetherRealm Studios, focusing on desktop support and administration. Jordan's career began as a Support Center Technician at Technical Doctor Inc and included early experience in sales and help desk roles, demonstrating a diverse skill set in IT support and customer service.