Karen Prince is an experienced professional in customer experience and operations management, currently serving as a Ministerial Correspondence Officer at Transport for NSW since October 2023 and a Home Care Business Officer at Respect since September 2023. Previously, Karen held various roles at The myHomecare Group Australia, including Operations & Office Manager and Business Operations Support, focusing on customer experience and continuous improvement. At KinCare, Karen contributed significantly as Operations Support and Assistant to the General Manager from 2013 to 2020, enhancing project management and audit readiness. Earlier experiences at Commonwealth Bank and Telstra provided a strong foundation in customer experience specialization and project leadership.
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