Respond.io
Joshua Loo is a Customer Success Manager at respond.io, leveraging extensive experience in customer relations and sales. Prior to this role, Joshua served as a Customer Success Specialist at Veeam Software, managing client relations across Australia, Malaysia, Brunei, and Korea, and facilitating licensing issues and support escalations. Joshua's background includes serving as a Life Planner at GREAT EASTERN, providing financial advice and consistently achieving sales targets, as well as working as a Financial Services Consultant at CIMB, specializing in Bancassurance products and delivering tailored financial advice. Joshua holds a Bachelor of Business Administration from Universiti Tunku Abdul Rahman (UTAR).
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Respond.io
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Respond.io is the leading social to conversational commerce platform that unifies customer communication, enabling enterprise businesses to extend their marketing, sales & support initiatives onto instant messaging with ease. Over 10,000 companies from 86 countries, including Klook, Decathlon, Abenson, Yoho, Roche, ShareChat and Bigo already use respond.io.