Alexis Hester is a skilled Client Success Manager with extensive experience in driving revenue and client retention across various organizations. Currently at Responsive since May 2022, Alexis manages over $1.5 million in revenue across 60+ mid-market clients, coordinating efforts among teams and ensuring client satisfaction through effective communication and best practices. Prior to Responsive, Alexis played a pivotal role in establishing the Client Success team at Thryv from August 2018 to May 2022, contributing to the team’s growth to over 40 employees and achieving significant client engagement metrics. Experience also includes roles as an Account Executive, Real Estate Agent, and positions in customer service, demonstrating a strong foundation in sales, client relations, and project management. Alexis holds a Bachelor of Arts in Communication from Texas Christian University.
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