Ian Bartlett is a seasoned professional in customer success and experience, currently serving as a Senior Customer Success Manager at Responsive since January 2020. In this role, Ian leads strategic implementation and adoption initiatives, advocates for customer needs, and collaborates with internal teams to enhance product development and training processes. Previously, Ian held various positions at Sightbox, including Customer Experience Specialist and Squad Captain, where responsibilities included facilitation of administrative coordination and content creation. Ian's earlier experience includes team leadership roles at Routh Crabtree Olsen and customer reporting at Northwest Trustee Services. Ian holds a Bachelor of Science in Psychology from the University of Oregon and furthered education at Portland State University.
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