Joanna Ramirez

Customer Success Onboarding Consultant at Responsive

Joanna Ramirez is a Customer Success Onboarding Consultant at Responsive since August 2022, bringing extensive experience in customer implementation and support. Prior roles include Senior Implementation Specialist at ADP from January 2019 to July 2022 and Sales and Marketing Coordinator at Life Science Outsourcing, Inc. for a brief period in late 2018. Previously, Joanna served as Quality and Compliance Manager at APP Global Inc. and held several positions at Nature's Best Powered by KeHE, including Account Support Specialist for Sprouts, Human Resources Assistant, and Purchasing Assistant. Moreover, Joanna's tenure at the American Red Cross spanned over seven years in various administrative roles and began a career as an Office Assistant at Pomona Valley Hospital Medical Center. Academic credentials include education from Mt. San Antonio College and FIDM.

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Responsive

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Founded by a trio of former RFP responders in 2015, RFPIO streamlines the RFP response process through collaboration tools, a consolidated answer library, and an AI-enabled recommendation engine. With a single-minded focus on efficiency, we’re on a mission to give time back to our customers — giving them the freedom to spend their time on whatmatters most. We operate in 100 countries and serve over 70,000 users around the world. Customers include Microsoft, Adobe, LinkedIn, FireEye, and Google.


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