Larisa Wolf

Larisa Wolf is a seasoned professional in customer success with extensive experience across various leadership roles. Currently serving as a Scaled Customer Success Leader at Responsive since January 2023, Larisa implements customer-centric programs, achieving a 93% gross retention rate in H1 2024. As a Founding Mentor for Women in Customer Success, Larisa supports women's advancement in the field. Additionally, Larisa is a Customer Success Coach at Catalyst Software, focusing on mentoring aspiring customer success leaders. Previous roles include Director of Customer Success at Entelo, where Larisa successfully improved retention rates and led a global team, and Senior Manager of Customer Success at Jobvite, overseeing customer engagement and team development. Larisa's educational background includes a Bachelor's Degree in Business Management from Menlo College.