Pranesh D is an experienced customer support professional currently serving as a Customer Support Specialist at Responsive since January 2024, where responsibilities include acting as the primary contact for Strategic and Enterprise clients and managing customer inquiries in alignment with Service Level Agreements (SLAs). Prior to this role, Pranesh worked as a Senior Executive in Customer Success at Zuper from April 2023 to December 2023 and as a Customer Accounts Executive at Kovai.co from May 2019 to April 2023. Pranesh holds a Bachelor of Engineering in Computer Science from Sri Eshwar College of Engineering, completed in 2019, and completed high school at St. Joseph's Boys Higher Secondary School in Coonoor, The Nilgiris, in 2015.
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