Liz Ha is a seasoned professional in the luxury retail sector, currently serving as Director of Customer Experience at RH since August 2021, and previously held senior leadership roles in customer experience. With a robust background at Hermès, Neiman Marcus Group, Prada, and Nordstrom, Liz has a proven track record in team development, brand management, and sales strategy, successfully overseeing large teams and promoting over 100 luxury beauty and fashion brands. Notable achievements include launching a new corporate in-store concept at Neiman Marcus and receiving multiple awards for leadership and communication excellence. Liz holds a Bachelor of Science in Business, Management, Marketing, and Related Support Services from the Fashion Institute of Design & Merchandising.
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