Tony Eccles is a service manager and service transition manager with extensive experience in service management across various sectors. They have successfully led large project and service delivery teams, driving improvements and achieving operational SLAs in complex organizations, particularly within the NHS. Currently, Tony serves as the Service Design and Transition Lead at Resulting IT, focusing on the Asda Transformation Programme. Previously, their roles included significant contributions at BT Global Services, HM Revenue & Customs, and Wolseley UK, where they demonstrated expertise in service design, stakeholder engagement, and performance management. Tony holds a Master of Engineering from Leeds University and an MBA from Bradford School of Management, along with numerous professional certifications, including ITIL and Lean Six Sigma Green Belt.
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