Jeanne Hicks

Jeanne Hicks is a seasoned professional with extensive experience in IT solutions and operations management. Currently serving as Sr. Director of IT Solutions at ResultsCX since August 2017, Jeanne previously held multiple key roles at USA800, Inc. from October 1999 to August 2017, including Sr. Director of Project & Quality Management, Sr. Director of Operations, and Director of Contact Centers. This diverse background showcases Jeanne's expertise in project management, quality assurance, and operational leadership.