Retail Lockbox, Inc.
Shad Lee is an experienced Account Manager at Retail Lockbox since August 2022, with responsibilities including drafting change requests and troubleshooting production issues. Previous roles include serving as a Liason, where Shad Lee ensured quality control for new clients, and as a Payment Processor/Data Entry specialist. Shad Lee's background includes a position as a Retail Associate at Amazon, enhancing customer experiences, and as a File Clerk at Carney Badley Spellman, P.S., reducing physical files in a law firm's database. Shad Lee has a diverse skill set in data entry and quality assurance, with early experience as an Account Coordinator at Robert Half, focusing on automation processes. Educational qualifications include a Bachelor's degree in Chemistry from Stony Brook University and a Full Stack Web Development Certification from the University of Washington. An online portfolio is available at https://sl8305.github.
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Retail Lockbox, Inc.
With industry leading check processing and document management, Retail Lockbox, Inc. provides fully customizable remittance processing and scanning solutions to a broad spectrum of customers both local and non-local, including cities, counties, utility billers, and numerous private organizations large and small. We pride ourselves on the service we provide and believe we are the Northwest's premier lockbox, merchant services, and document management provider. Our mission is to provide the fastest, most efficient, error-free bill payment and imaging services, with the flexibility to meet the unique needs of each of our clients. Company Background Founded in 1994, Retail Lockbox, Inc. was established through the guidance and vision of current President, Craig Dawson, and Co-Founder & Partner, Walt Townes. Since its founding, Retail Lockbox, Inc. has transformed from a simple lockbox provider to offering a wide variety of services to fit lockbox, merchant, and document management needs. We offer high quality customizeable services that allow us to serve a diverse array of industries that include both the Public and Private sectors involving Healthcare, Telecommunications, Municipalities, Utilities, Insurance, Property Management, and Non-Profit organizations. Our approach is unique and unlike our competition - we utilize a consultative based technique to solve your business needs and leverage our experience with technology to offer you the best service possible. We employ a dedicated and highly experienced team that is committed to ensuring we process your payments and image your documents timely and accurately. Career Opportunities We are always seeking new talent to join our team. If you are interested in learning more about potential career opportunities at Retail Lockbox, Inc. please email your career interests and resume to jobs@retaillockbox.com. Retail Lockbox, Inc. is an Equal Opportunity Employer M/F/D/V.