Shad Lee is an experienced Account Manager at Retail Lockbox since August 2022, with responsibilities including drafting change requests and troubleshooting production issues. Previous roles include serving as a Liason, where Shad Lee ensured quality control for new clients, and as a Payment Processor/Data Entry specialist. Shad Lee's background includes a position as a Retail Associate at Amazon, enhancing customer experiences, and as a File Clerk at Carney Badley Spellman, P.S., reducing physical files in a law firm's database. Shad Lee has a diverse skill set in data entry and quality assurance, with early experience as an Account Coordinator at Robert Half, focusing on automation processes. Educational qualifications include a Bachelor's degree in Chemistry from Stony Brook University and a Full Stack Web Development Certification from the University of Washington. An online portfolio is available at https://sl8305.github.
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