Fiona Beaumont

Fiona Beaumont has a diverse work experience in the field of service design and strategy. Fiona is currently serving as the Head of Service Design at Retail Merchant Services since February 2021. Prior to this, they worked as an Undergraduate Student at The Open University from October 2017 to October 2020. In 2017, they held the position of Senior Director, Service Strategy & Transformation at Capital One. From 2012 to 2016, they worked at Sky, where they served as the Head of Service Design from January 2015 to September 2016, Head of Business Development from October 2012 to January 2015, and Head of Customer Engagement for NOW TV from February 2012 to October 2012. Fiona's earlier experience includes working at Citibank/Egg as the Head of Proposition from October 1998 to March 2009. Fiona also worked at Egg plc (part of Citibank) as the Head of Proposition from an unspecified start date to 2009.

Fiona Beaumont earned their Master of Science (MSc) degree in Marketing Consultancy from Sheffield Hallam University, which they attended from 1997 to 1999. In 2017, they enrolled at The Open University to pursue a Bachelor of Arts (BA) degree in Art History, Criticism, and Conservation. Fiona'seducation at The Open University is ongoing as the end year is not specified.