Retail Pro is a retail management software solution and POS system for both in-store and online retail. It is recognized worldwide for its rich functionality, multi-national capabilities, and unparalleled flexibility. For over 25 years, RPI has innovated retail software solutions to help retailers optimize business operations and have more time tofocus on what really matters - cultivating customer engagement and capitalizing on retail trends. Retail Pro is the chosen software platform for omni-channel strategy by retailers in 130+ countries.

E-Commerce

Retail

Software

Retail Pro International, LLC

Retail Pro International, LLC's headquarters in Folsom, CA, United States

Kerry Lemos

Nicholas Ho

Preema Mishal Lobo

Michael Gallaher

Kevin Connor

Ulyana Avetisov

The Technical Support team at Retail Pro International, LLC is responsible for providing comprehensive assistance and problem resolution to clients using the Retail Pro retail management software and POS system. This team ensures optimal software performance and customer satisfaction by diagnosing and resolving technical issues, conducting maintenance, and offering guidance on software utilization. They play a crucial role in enhancing the user experience, supporting multi-national retail operations, and enabling retailers to seamlessly execute their omni-channel strategies.

Technical Support

The Software Development team at Retail Pro International, LLC is responsible for designing, developing, and maintaining the company’s retail management software and POS systems. This includes customizing solutions for clients, ensuring software quality through rigorous testing, and innovating new features to enhance functionality and support omni-channel retail strategies. The team consists of developers, quality assurance engineers, and technical account managers who work collaboratively to optimize business operations for retailers worldwide.

Software Development

The Administrative and HR Team at Retail Pro International, LLC ensures smooth daily operations and effective human resource management. They handle employee training and certification, manage HR functions such as recruitment and employee relations, and provide essential administrative support, including office management and systems administration, to maintain an efficient and productive work environment.

Administrative and HR Team

This department is responsible for overseeing product development, market strategy, and promoting growth initiatives.

Product Management

This department focuses on managing and optimizing relationships with key strategic clients to drive revenue growth.

Strategic Accounts

This department focuses on creating and managing relationships with channels to drive sales and market presence.

Retail Pro International, LLC

Org chart

Teams

Technical Support

Software Development

Administrative and HR Team

Product Management

Strategic Accounts

Channel Development

Offices

Retail Pro International, LLC

Org chart

Teams

Technical Support

Software Development

Administrative and HR Team

Product Management

Strategic Accounts

Channel Development

Offices

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