Marketing Automation Platform (Multi-Channel Campaign Management, AI, CDP, Customer Intelligence)

AI/ML

Data

E-Commerce

Retail Rocket

Sergey Solovyev

Clare Woodman

Gustavo Ferreira Pinto

Jay Zivotovsky

Will Fuller

Anastasia Loktionova

Macarena Abarca P.

Julia Demy

Gloria Glang

Curt Tatham

Alison Hoover

Anna Isakova

Paula Azócar Rivas

Evgeniy Semikashev

Doreen Wang

The Customer Success Team at Retail Rocket ensures clients effectively leverage their marketing automation platform by providing personalized support and guidance. They focus on optimizing multi-channel campaign management, harnessing AI, and utilizing customer data to drive client success and satisfaction. The team manages relationships, solves technical issues, and maximizes the platform’s value for clients across various regions.

Customer Success Team

This department focuses on managing and nurturing client relationships to drive sales and ensure customer satisfaction.

Account Management

This department develops and maintains software solutions and infrastructure to support various applications.

Engineering Department

This department oversees financial planning, budgeting, and management of financial resources.

Finance Management

The Sales and Customer Success Team at Retail Rocket is dedicated to driving revenue growth by acquiring new clients and ensuring their sustained satisfaction and success. This team manages end-to-end sales processes, from initial outreach to closing deals, and provides ongoing support and intelligence to help clients maximize the value of Retail Rocket's marketing automation platform.

Sales and Customer Success Team

This department provides assistance and solutions for technical issues related to product integrations and account management.

Retail Rocket

Org chart

Teams

Customer Success Team

Account Management

Engineering Department

Finance Management

Sales and Customer Success Team

Technical Support

Offices

Retail Rocket

Org chart

Teams

Customer Success Team

Account Management

Engineering Department

Finance Management

Sales and Customer Success Team

Technical Support

Offices

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