Ian Jindal

Ian Jindal is an experienced professional with a strong background in multichannel and eCommerce. Ian founded InternetRetailing in 2006, which serves as a trade title for Europe's multichannel and eCommerce professionals. InternetRetailing is also the media partner for RetailX.net's industry-leading performance research.

In 1997, Jindal established Pencil Limited, a consulting vehicle through which they provide advisory work, speaking engagements, event chairing, and publishing projects. Ian works at the board level, offering long-term and advisory support to facilitate ecommerce and multichannel transformation for organizations going through change or growth phases.

Jindal served as the CEO of RetailX starting in September 2016. Ian played a crucial role in leading the company and its initiatives. Additionally, they joined the board of advisors for Apptus Technologies AB in 2019. As a member of the advisory board, Jindal collaborated with other industry experts to provide insights on product development, positioning, market needs, and trends.

Ian also served as an advisory board member for Bazaarvoice from March 2010 to June 2012. In 2003, Jindal became a non-executive director for Business Link for London, responsible for delivering the government's productivity and enterprise agenda to businesses in the London region. Ian served on the board until August 2009.

From 2004 to 2006, Jindal was the Group eCommerce Director for Littlewoods Shop Direct Group, where they established and grew the group's eCommerce operations. Prior to that, they served as the Chief Executive of ICP Europe Publishing PLC, an online business publisher that they brought to profitability through organic growth and acquisitions. In 2004, they sold ICP to Crimson Publishing Limited.

Jindal began their career with the BBC in 1998, where they created and managed the team responsible for developing and maintaining BBC Online's publishing infrastructure. Under their leadership, the team achieved the first ISO9001 awarded for Digital Publishing Management.

Currently, Jindal is a member of the board of trustees for the Crafts Council, serving since March 2023.

Ian Jindal holds a Bachelor of Arts degree in English from the University of Oxford. Ian attended the university from 1984 to 1987. In 1987, they pursued further education at ICAEW, where they obtained an ACA degree until 1989. Additionally, Ian is a Chartered Fellow (FBCS) and Chartered IT Professional (CITP) from BCS, The Chartered Institute for IT, although the specific dates of their enrollment are not provided.