Carlo C.

Carlo C. has extensive experience in IT service management, primarily at IRIDEOS S.p.A. from August 2020 to August 2023, where Carlo served as Responsabile IT SERVICE DESK - CUSTOMER CARE for the BU GRANDI CLIENTI, focusing on networking, security, and VoIP services. Prior roles at IRIDEOS included leadership positions in logistics, escalation support, and response teams, particularly during the company's mergers. Earlier career experiences include positions at Società Trasporto Telematico SpA and Infracom Italia, involving network operations and project coordination. Currently, Carlo holds the position of Responsabile IP - Customer Incident Management & TAC at Retelit, following the integration of IRIDEOS into the Retelit Group. Educational background includes studies at Liceo scientifico-informatico G. Fracastoro in Verona.