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Carol Ann Caccioppoli

Program Director, Training at Retensa Employee Retention Experts

Carol Ann Caccioppoli has over 25 years experience as a learning and development professional specializing in training and retaining employees. She implemented proven methodologies of manager effectiveness, interpersonal skills, organizational change, project management, and motivating across generations at clients including KPMG LLP, Chevrolet, Bayer, and Costco. As a Vice President of Prudential Securities, Carol Ann’s team delivered customer service and leadership development training to the entire nationally and internationally based operations group. She worked with senior management, line managers, and administrative personnel in designing and establishing and acclaimed mentor program for 17,000 employees.

Carol Ann designed and implemented off-site leadership training from 5 to over 500 managers and supervisors. From Tampa to Tokyo, she has provided management skills training addressing issues specific to the retail industry workforce, as well as manufacturing and transportation sectors. Carol Ann positively impacted Employee Opinion scores in areas of training and morale, increased the bottom line through leveraging personnel, and her work at a retail bank reduced turnover 67% and reduced absenteeism 80%. She has a proven track record in her distinguished ability to help transform corporate culture. In addition, she has served as adjunct faculty at Fairleigh Dickinson University, Hofstra University, and is currently adjunct faculty in the GOAL MBA program at Adelphi University.

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  • Program Director, Training

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